This privacy policy sets out how Boho Baby uses and protects any information that you provide when you use this website.

Boho Baby is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, you can be assured that it will only be used in accordance with this privacy statement. Boho Baby may change this policy from time to time by updating this page. You should check this page periodically to ensure that you are happy with any changes.

Why We Collect Your Information

We may collect your information for a number of reasons, including to:

Deliver products or services

Complete transactions with you or on your behalf

Improve our service

Administer your account

Service our relationship with you

Protect against fraud or theft

Provide offers that may be of interest or benefit to you

You are subscribed to our email newsletter as part of any online transaction you conduct with us. From time to time, we may use your personal information to send you targeted news, offers, and promotions of our products and services. If you do not wish to receive these communications, you can opt out by contacting us.

If you do not wish to provide us with personal information, we may be unable to properly provide you with the products, services, information, and/or warranties that you require.

How We Collect Information

The personal information we collect is usually supplied directly by you when you enter your details, place an order, seek a refund, open an account, or provide feedback to us on our website or through other contact methods.

By entering your email, even without submitting, you are 'opting in' to our emails. You can unsubscribe at any stage.

We are unable to collect your personal details without you entering them on the site.

Competitions and Newsletters

Regarding competitions or signing up for email newsletters, customers provide us with their contact details. Boho Baby will collect these details to contact competition winners or to inform customers about promotions. Customers can opt out of receiving this information at any time.

Advertisements

Additionally, we use your personal information to provide you with targeted advertisements or marketing communications that we believe may interest you. For more information on targeted advertising, visit the Network Advertising Initiative’s educational page at http://www.networkadvertising.org/understanding-online-advertising/how-does-it-work.

You can opt out of targeted advertising through:

• Facebook: https://www.facebook.com/settings/?tab=ads
• Google: https://www.google.com/settings/ads/anonymous

What We Collect

We may collect the following information:

• Name
• Contact information including email address
• Demographic information such as postcode, preferences, and interests
• Other information relevant to customer surveys and/or offers

We only use your personal information for limited purposes.

For the exhaustive list of cookies we collect, see the 'List of cookies we collect' section.

What We Do with the Information We Gather

We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:

• Internal record keeping
• Improving our products and services
• Periodically sending promotional emails about new products, special offers, or other information we think you may find interesting using the email address you have provided
• Contacting you for market research purposes by email, phone, fax, or mail
• Customizing the website according to your interests

Security

We are committed to ensuring that your information is secure. We do not disclose confidential information about you except as required to provide our services, with your consent, or as required or permitted by law.

In order to prevent unauthorized access or disclosure, we have put in place suitable physical, electronic, and managerial procedures to safeguard and secure the information we collect online. Our systems and procedures are continually upgraded and reviewed to ensure the highest standard of security is used to protect your personal information.

Notwithstanding the high standards of care we take with the security of your personal information, we cannot be held responsible for events arising from unauthorized access to your personal information where we have taken reasonable steps.

How Does Boho Baby Protect Customer Information?

When you place orders, we use a secure server. The secure server software (SSL) encrypts all information you input before it is sent to us. Furthermore, all sensitive customer data we collect is protected by several layers of encryption and security to prevent unauthorized access.

Credit Card Details

All credit card payments are processed securely through the PayPal PayFlow Pro gateway system and Stripe. Payment by credit card is the fastest way to receive your order as there is no clearance delay. Boho Baby does not store any credit card information on its servers.

How You Can Unsubscribe from Emails

You can choose to unsubscribe from our email newsletter service by clicking the “Unsubscribe” link in any Boho Baby email newsletter. There is no fee for this.

Online Marketing

Third-party vendors, including Google, show Boho Baby ads on sites on the Internet. Third-party vendors, including Google and Facebook, use cookies to serve ads based on your prior visits to the Boho Baby website. This is called Remarketing. Remarketing ads will show up on your Internet network after you have visited our site once.

You may opt out of Google’s use of cookies by visiting the Google advertising opt-out page. Alternatively, you can point users to opt out of a third-party vendor’s use of cookies by visiting the Network Advertising Initiative opt-out page.

You can adjust what Facebook Ads you see by visiting your settings inside of Facebook in your personal profile. Alternatively, by clicking on the X or dropdown action in the right-hand corner of an ad and selecting 'manage settings'.

How We Use Cookies

A cookie is a small piece of text sent from a web server to your computer, and is used to identify you only by a random number. This information does not personally identify you, but it does tell us that your computer has visited our site, what areas of the website have been browsed, and may allow auto-login when you next visit our site.

Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes, and dislikes by gathering and remembering information about your preferences. We use traffic log cookies to identify which pages are being used. This helps us analyze data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.

Overall, cookies help us provide you with a better website by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you other than the data you choose to share with us. You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser settings to decline cookies if you prefer. This may prevent you from taking full advantage of the website.

Links to Other Websites

Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information you provide while visiting such sites, and this privacy statement does not govern such sites. You should exercise caution and look at the privacy statement applicable to the website in question.

Controlling Your Personal Information

You may choose to restrict the collection or use of your personal information in the following ways:

• Whenever you are asked to fill in a form on the website, look for the box that you can click to indicate that you do not want the information to be used by anybody for direct marketing purposes
• If you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by writing to or emailing us at info@bohobaby.com

We will not sell, distribute, or lease your personal information to third parties unless we have your permission or are required by law to do so. We may use your personal information to send you promotional information about third parties, which we think you may find interesting if you tell us that you wish this to happen.

You may request details of personal information which we hold about you under the Data Protection Act 1998. A small fee will be payable. If you would like a copy of the information held on you, please write to info@bohobaby.com.

If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible at the above address. We will promptly correct any information found to be incorrect.

Third-Party Contractors

We may, from time to time, engage third-party contractors to carry out work for us. Third-party contractors are prohibited from using collected personal information about you except for the specific purpose for which that personal information has been supplied by us to the contractor.

Disclosures Overseas or Cross Border

Some of our third-party contractors and service providers may perform certain services overseas, and as a result, your personal information may be disclosed to a recipient in a foreign country.

For example, we may use a server hosted overseas to store data, including your personal information, or send emails to our customers. Under privacy laws, we must take reasonable steps, in the circumstances, before personal information is disclosed to an overseas recipient to ensure that the overseas recipient does not breach privacy laws in relation to that information.

This obligation does not apply if you consent to the disclosure of your personal information to an overseas recipient. By supplying personal information to us, you consent to the disclosure of your personal information to an overseas recipient and agree that this obligation does not apply.

Changes to the Policy

Boho Baby may update or change its privacy policy over time as it is reviewed to be in line with customer expectations and legislative changes.

List of Cookies We Collect

The table below lists the cookies we collect and what information they store.

COOKIE nameCOOKIE DescriptionCARTThe association with your shopping cart.CATEGORY_INFOStores the category info on the page, that allows to display pages more quickly.COMPAREThe items that you have in the Compare Products list.CURRENCYYour preferred currencyCUSTOMERAn encrypted version of your customer id with the store.CUSTOMER_AUTHAn indicator if you are currently logged into the store.CUSTOMER_INFOAn encrypted version of the customer group you belong to.CUSTOMER_SEGMENT_IDSStores the Customer Segment IDEXTERNAL_NO_CACHEA flag, which indicates whether caching is disabled or not.FRONTENDYour session ID on the server.GUEST-VIEWAllows guests to edit their orders.LAST_CATEGORYThe last category you visited.LAST_PRODUCTThe most recent product you have viewed.NEWMESSAGEIndicates whether a new message has been received.NO_CACHEIndicates whether it is allowed to use cache.PERSISTENT_SHOPPING_CARTA link to information about your cart and viewing history if you have asked the site.POLLThe ID of any polls you have recently voted in.POLLNInformation on what polls you have voted on.RECENTLYCOMPAREDThe items that you have recently compared.STFInformation on products you have emailed to friends.STOREThe store view or language you have selected.USER_ALLOWED_SAVE_COOKIEIndicates whether a customer allowed to use cookies.VIEWED_PRODUCT_IDSThe products that you have recently viewed.WISHLISTAn encrypted list of products added to your Wishlist.WISHLIST_CNTThe number of items in your Wishlist.